FAQs

### Frequently Asked Questions (FAQ)

**1. When will my order be shipped?**  
We aim to dispatch all orders within 1–2 business days. You will receive a tracking link once your order is on the way.

**2. How long does delivery take?**  
UK delivery typically takes 2–4 working days. International orders vary depending on location and shipping method.

**3. Do you offer free shipping?**  
Yes! We offer free UK delivery on all orders over £30.

**4. Can I return an item?**  
We accept returns within 14 days of delivery, provided the item is unopened and unused. Please contact us to start a return.

**5. What should I do if I receive a damaged or incorrect item?**  
Please contact us immediately with your order number and a photo of the item. We’ll make it right as quickly as possible.

**6. Are your products authentic?**  
Yes, all our products are 100% genuine and sourced directly from trusted suppliers and manufacturers.

**7. How can I contact you?**  
Use our [Contact Page](https://opexdeals.com/pages/contact) or email us at **info@opexdeals.com**. We're happy to help!