Shipping Policy

Last updated: May 21, 2026

At OPEX DEALS, we are committed to providing clear, reliable, and transparent delivery services in accordance with UK consumer protection standards.

Order Processing

Orders are typically processed within 1–2 business days (Monday to Friday, excluding public holidays).

Orders placed outside business hours, on weekends, or during public holidays will be processed on the next working day.

Delivery Times

United Kingdom

Estimated delivery time is 2–5 business days after dispatch.

Please note that delivery times are estimates only and are not guaranteed. Delays may occasionally occur due to courier services, weather conditions, operational disruptions, or circumstances beyond our reasonable control.

Shipping Costs

Any applicable shipping charges will be clearly displayed during checkout before you complete your order.

Where free shipping promotions apply, these will be clearly stated on our website.

Tracking Information

Where available, tracking information will be sent to you via email once your order has been dispatched.

Delivery Address

Customers are responsible for providing accurate and complete delivery information at checkout.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Failed Deliveries

If a delivery attempt is unsuccessful and the parcel is returned to us, we may contact you to arrange redelivery. Additional delivery charges may apply.

Damaged, Lost, or Missing Items

If your order arrives damaged, incomplete, or appears to be lost during transit, please contact us as soon as reasonably possible so we can investigate the issue and assist you appropriately.

We will work to resolve delivery-related issues in accordance with applicable UK consumer protection laws.

Contact Information

OPEX MANCHESTER LTD
Trading as OPEX DEALS

Jactin House
24 Hood Street
Manchester M4 6WX
United Kingdom

Email: sales@opexdeals.co.uk