Privacy policy

Privacy Policy

Last updated: May 21, 2026

This Privacy Policy describes how OPEX MANCHESTER LIMITED, trading as OPEX DEALS (“we”, “our”, or “us”), collects, uses, and protects your personal information when you visit or make a purchase from our website.

OPEX DEALS is the trading name of OPEX MANCHESTER LIMITED.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you use our website, we may collect the following types of personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

  • Order and transaction information

  • Device and browser information

  • IP address

  • Website usage and interaction data

We collect this information when you:

  • Place an order

  • Contact customer support

  • Subscribe to marketing communications

  • Browse or interact with our website

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage returns and refunds

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Send order updates and service communications

  • Send promotional emails and offers (only where permitted)

Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store your full payment card details on our servers.

Marketing Communications

If you subscribe to our marketing communications, we may send you promotional emails regarding products, offers, and updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.

Cookies may collect information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Shopify

  • Payment providers

  • Shipping and fulfillment providers

  • Analytics providers

  • Marketing and advertising partners

These third parties only receive the information necessary to perform their services.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of your data

  • Restriction of processing

  • Objection to marketing communications

  • Data portability

To exercise these rights, please contact us using the details below.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure your data is protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, you may contact us at:

OPEX MANCHESTER LIMITED
Trading as OPEX DEALS

Jactin House
24 Hood Street
Manchester M4 6WX
United Kingdom

Email: sales@opexdeals.co.uk